✓	Price List Import
✓	Send PO / Acknowledgment
✓	Vendor Invoice
✓	Advance Shipping Notice
✓	Web Services, Stock Check & Related Items

General Information

• fcB2B organization member
• https://shawfloors.com/
• very quick PO Acknowledgment response - use Real-Time
• be sure not to mix hard surface and soft surface products on the same PO

Known Issues

These are known, Shaw-sourced issues - please work with them. (4/2024)

• Ship Complete / Ship Partial – if there is only one line on the PO, the "status" that is returned is "Ship Partial", even though everything was shipped.    
• 9999.99 / 1111.11 price – On a PO Acknowledgments you may see 9999.99 or 1111.11 prices - the price you sent on the PO was not available, Shaw does not have price agreements for their Shaw Contract commercial styles. If you are set up to purchase Shaw Contract styles, you will see these generic prices.      
• Hard surface orders go to back order status, even though inventory is showing on Shaw's website.     
• In-Stock Carpet ETA field is updating with the shipment date, not the receiving date     
• Backordered Carpet - may be in stock (showing in inventory) - call and clarify PO     
• "Default ShipTo address was not found" - when setting up your account with Shaw please select the FOB that you typically use when ordering from Shaw. Do not leave the "Default FOB"  as "Default".     
• Invoice and Purchase Order not syncing - if you use the electronic Purchase Order process through QFloors, then the Invoice from Shaw is supposed to automatically sync to the corresponding Purchase Order.     
• Future shipment date:  Finalize PO > Shipping options > Shipment Date > input the date you want it released.   "Shipment Date" initiates a code that Shaw recognizes as the "Requested Ship Date", and this should not trigger a "back order status" in QFloors.     Do not select "Hold Shipment Until".     
• Be sure not to send hard surface and soft surface products on the same PO     
• Acknowledgments can be erroneously rejecting POs requires Shaw to remove incorrect Acknowledgment, and re-send a correct one... Happens randomly and is unsure why.      
• Vendor Invoice: Shaw may send a bill through B2B that contains over 200 lines in the file, but the paper copy the customer receives contains a lot less (between 3-5 maybe). QFloors only allows about 150 lines on a bill. In our latest version, it will give them a message saying, "QFloors can only import 150 bill lines at one time. This Vendor Bill has 200 lines. Find an online or paper copy of this bill and input it manually using auto fill PO number feature if each line needs to match to a PO in QFloors. You may need to split the bill into two separate bills in QFloors or manually reduce the number of lines." (4/2021)
• PO Character Limit: Shaw only allows 12 characters for PO numbers. B2B standard is 22 but for some reason, Shaw only allows for 12. If you send a PO to Shaw that contains more than 12 characters for the PO number, it will be cut off.

B2B Information

Web Services Information

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